Privacy Policy

1. Introduction

Irie Jam Radio ("we," "us," or "our") operates the website IrieJamRadio.com and the Irie Jam mobile application (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or listen to our radio broadcasts.

We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), and other applicable US state and international privacy laws.

By using our Service, you consent to the data practices described in this policy. If you do not agree with these practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide Directly

• Contact Information: Name, email address, phone number when you contact us or sign up for newsletters
• Shoutouts and Requests: Your name (as you wish it to appear publicly) and message content when you submit shoutouts or song requests
• Contest Entries: Information required to enter contests or promotions
• Account Information: If you create an account on our mobile app
• Communications: Any correspondence you send to us

2.2 Information Collected Automatically

• Device Information: Device type, operating system, unique device identifiers, browser type
• Usage Data: Pages visited, time spent on pages, listening duration, features used
• Location Data: General geographic location (country/region level) based on IP address
• Log Data: IP address, access times, referring URLs

2.3 Information from Third Parties

• Analytics Providers: We receive aggregated analytics data from Google Analytics
• App Stores: Basic download and usage statistics from Apple App Store and Google Play Store
• Social Media: If you interact with our social media pages

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our radio streaming service
• Communication: To respond to your inquiries and send you newsletters (with your consent)
• Shoutouts: To broadcast your shoutouts and song requests on air (with your consent)
• Contests: To administer contests and promotions
• Analytics: To understand how our Service is used and improve user experience
• Legal Compliance: To comply with legal obligations and protect our rights
• Security: To detect and prevent fraud and abuse

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA) and UK, we process your personal data based on:

• Consent: When you opt-in to receive newsletters, submit shoutouts, or accept analytics cookies
• Contract Performance: To provide the services you requested
• Legitimate Interests: To improve our services and ensure security, where these interests are not overridden by your rights
• Legal Obligation: To comply with applicable laws

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. For detailed information about our cookie practices, please see our Cookie Policy.

Analytics cookies are only activated after you provide explicit consent through our cookie consent banner. You can change your preferences at any time using the "Cookie Settings" link in the footer.

6. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third parties who help us operate our Service (hosting, analytics, email delivery)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: When you have given us permission (e.g., broadcasting your shoutout)

We do not sell your personal information to third parties.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

Contact and newsletter information is retained until you unsubscribe or request deletion. Analytics data is retained in aggregated form for up to 26 months.

8. Your Privacy Rights

8.1 Rights for All Users

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Opt-Out: Unsubscribe from marketing communications

8.2 Additional Rights for EEA/UK Residents (GDPR)

• Data Portability: Receive your data in a portable format
• Restrict Processing: Request restriction of processing
• Object: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time
• Lodge Complaint: File a complaint with your local data protection authority

8.3 Additional Rights for California Residents (CCPA/CPRA)

• Know: Know what personal information is collected and how it's used
• Delete: Request deletion of personal information
• Opt-Out of Sale: We do not sell personal information
• Non-Discrimination: Equal service regardless of privacy choices
• Correct: Request correction of inaccurate information
• Limit Use: Limit use of sensitive personal information

8.4 Rights for Other US State Residents

Residents of Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws have similar rights to access, correct, delete, and opt-out of certain processing activities.

9. Exercising Your Rights

To exercise any of these rights, please contact us at:

• Email: privacy@iriejamradio.com
• Phone: 800-277-1462

We will respond to your request within 30 days (or 45 days for California requests, with notice of extension if needed). We may need to verify your identity before processing your request.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure data storage with access controls
• Regular security assessments
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses approved by the European Commission where applicable.

12. Children's Privacy

Our Service is not directed to children under 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

13. Third-Party Links and Services

Our Service may contain links to third-party websites and services, including social media platforms, app stores, and streaming services. We are not responsible for the privacy practices of these third parties.

14. Mobile Application

When you use our mobile app, we may additionally collect:

• Push notification tokens (if you enable notifications)
• App usage analytics
• Device identifiers for app functionality

You can manage app permissions through your device settings.

15. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. For significant changes, we may provide additional notice (such as email notification).

16. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: